About
A bit about
24/7 Care your way
24/7 Care Your Way has its roots in Bonnells Bay, Lake Macquarie in New South Wales, where our story began with a simple belief: everyone deserves the chance to live a full and meaningful life.
We’re a proud NDIS Provider, delivering disability support services that are both practical and personal.
With a team of more than 20 caring professionals led by Pearl, we’re here to help participants build independence, confidence, and wellbeing every day.
Our Story
Back in 2004, Felicity Cescato founded 24/7 Care Holidays with a vision to give participants the freedom to step outside their residential homes, take a holiday, and experience new opportunities. At the time, the NDIS didn’t exist, but Felicity recognised a gap and worked tirelessly to fill it. Over time, her idea grew to include community access and day programs, giving participants new ways to connect and thrive.
When Felicity passed away in 2018 after a courageous battle with cancer, her legacy of care and inclusion carried on. Today, Pearl continues her vision through 24/7 Care Your Way, supported by many of the same participants and team members who began this journey with Felicity. Their dedication is a reflection of the strong community she created.
Our Team
Our team of over 20 professionals is the heart of 24/7 Care Your Way. Made up of support workers, program facilitators, and care staff, they share a common passion: making a positive difference. Many have been with us for years, building trusted relationships that ensure stability and genuine connection for participants and families.
Pearl leads the team with compassion and commitment, honouring Felicity’s legacy while guiding the business into the future. Together, our staff are united by one vision: to provide disability support that is respectful, empowering, and life-changing.
Our Vision
To create an inclusive world where people with disabilities can live the life they choose.
Our Purpose
Assisting clients to reach their personal goals.
Our Values - Care
Be CARING (includes relational, inclusivity, authenticity, support).
Be ACCOUNTABLE (includes responsibility, honesty, integrity).
Ensure RIGHTS are upheld (includes diversity, acceptance, dignity, independence, support).
Be ENTHUSIASTIC (includes passionate, positive attitude).
24/7 Care your way
Why choose us?
Choosing 24/7 Care Your Way means joining a community that values people first. We combine heartfelt care with professional expertise to deliver services that enrich lives through:
- Support that’s tailored to individual goals.
- A wide range of services, from daily living assistance to group programs and respite.
- A team that genuinely values respect, compassion, and empowerment.
- Strong community ties that create opportunities for growth and inclusion.
Our Process
Phone Consult
Meet & Greet
Support Begins
Check out what others are saying...
“24/7 Care Your Way has been a lifeline for our family. The team’s kindness and dedication have given my son the confidence to try new things and the independence to thrive. We’re so grateful for the support and care provided every step of the way.”
Sarah
(Participant's Mother)
“Joining group activities through 24/7 Care Your Way has been the best decision I’ve made. I’ve made new friends, learned new skills, and feel supported in everything I do. It’s more than just a service—it’s a community.”
Michael
(Participant)
“I confidently recommend 24/7 Care Your Way to families I work with. Their team goes above and beyond to personalise care and ensure every participant feels valued. The feedback I receive from clients is always overwhelmingly positive.”
Emma
(Support Coordinator)
Call or contact us today!
0476 252 459

